Returns & Exchanges

At SAXX, we want you to feel confident in your comfort, which is why we offer a 45-day Comfort Guarantee on your first pair and easy returns for all other unworn items. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Choose Return Type

  Select whether you would like an exchange for a different size or color, a store credit, or a full refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your unworn items in their original packaging, and attach the label to the outside of the box.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location; you will receive a confirmation email with a tracking link to monitor your return's progress.